CircleDNA Help Center home page

Important Notice:

Due to global logistical issues, the supply of key materials needed to process test reports has been impacted. Test reports for DNA samples sent to our lab from March 1st onwards will be delayed for an additional 2-3 weeks.

  1. CircleDNA
  2. Sample Return & Sample Status
  3. Returning my DNA sample

Returning my DNA sample

  • How do I return my sample?
  • Sample Return Instructions (Mail within Hong Kong)
  • Return with FedEx
  • Return with DHL
  • Return with UPS (Philippines)
  • How fast must I return my sample after collecting?
  • Where should I store my sample before the courier arrives?
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