CircleDNA Help Center home page

Important Notice:

Due to global logistical issues, the supply of key materials needed to process test reports has been impacted. Test reports for DNA samples sent to our lab from March 1st onwards will be delayed for an additional 2-3 weeks.

  1. CircleDNA
  2. Sample Return & Sample Status

Sample Return & Sample Status

Returning my DNA sample

  • How do I return my sample?
  • Sample Return Instructions (Mail within Hong Kong)
  • Return with FedEx
  • Return with DHL
  • Return with UPS (Philippines)
  • How fast must I return my sample after collecting?
See all 7 articles

Tracking my sample status

  • What happens when my sample reaches your laboratory?
  • How do I track the status of my sample?
  • How long does it take for my sample to be analysed and when will my results be ready?
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