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Using the kit
What is in the DNA test kit?
Can I use the kit when I am sick and/or on medication?
Can I use the kit when I am on my period or pregnant?
When does the kit expire?
I returned my sample without registration
Can I use the kit if it was gifted to me from someone?
Activating my kit
How to activate my Circle test kit?
Why do I have to register the barcode?
Where is the barcode?
Can multiple kits be activated under the same Circle account?
I submitted the wrong information during registration
Creating your Circle account
How to create a Circle account?
Can I use the same login information for myself and my family members?
Collecting my DNA sample
How do I collect my sample?
What do I need to prepare when collecting the DNA sample?
When is the best time to collect the DNA sample?