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  2. Getting Started

Getting Started

Using the kit

  • What is in the DNA test kit?
  • Can I use the kit when I am sick and/or on medication?
  • Can I use the kit when I am on my period or pregnant?
  • When does the kit expire?
  • I returned my sample without registration
  • Can I use the kit if it was gifted to me from someone?

Activating my kit

  • How to activate my Circle test kit?
  • Why do I have to register the barcode?
  • Where is the barcode?
  • Can multiple kits be activated under the same Circle account?
  • I submitted the wrong information during registration

Creating your Circle account

  • How to create a Circle account?
  • Can I use the same login information for myself and my family members?

Collecting my DNA sample

  • How do I collect my sample?
  • What do I need to prepare when collecting the DNA sample?
  • When is the best time to collect the DNA sample?
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