CircleDNA Help Center home page

Important Notice:

Due to global logistical issues, the supply of key materials needed to process test reports has been impacted. Test reports for DNA samples sent to our lab from March 1st onwards will be delayed for an additional 2-3 weeks.

  1. CircleDNA
  2. Getting Started

Getting Started

Using the kit

  • Using the CircleDNA test kit
  • What is in the DNA test kit?
  • Can I use the kit when I am sick and/or on medication?
  • Can I use the kit when I am on my period or pregnant?
  • Can the DNA test be performed on individuals under the age of 18?
  • When does the kit expire?
See all 8 articles

Activating my kit

  • What should I do once I receive my test kit?
  • How to activate my Circle test kit?
  • Why do I have to register the barcode?
  • Where is the barcode?
  • Can multiple kits be activated under the same Circle account?
  • I submitted the wrong information during registration

Creating your Circle account

  • How to create a Circle account?
  • Can I use the same login information for myself and my family members?

Collecting my DNA sample

  • How do I collect my sample?
  • What do I need to prepare when collecting the DNA sample?
  • When is the best time to collect the DNA sample?
CircleDNA
English (US) 日本語 한국어 ไทย Tiếng Việt 简体中文 繁體中文