When encountered with a technical problem, please check if you are using the latest app version. In some cases, deleting the mobile app and downloading it again may solve the issue.
If you have attempted troubleshooting and the problem persists, you can contact us here. Please include the following information to help us resolve the issues as quickly as possible for you:
- The page you were on when the issue occurred. Please send us the screenshot.
- Troubleshooting steps you have already tried
- Details about your phone model and operating system